Wednesday, March 11, 2009

iPods at Work?

"We're looking into expediting the learning process through technology," says Pal's CEO Thom Crosby. Chuck E. Cheese, the pizza-and-games chain, is a few months into testing the video iPods in one of their Dallas outlets. Do you think workers should be allowed to use iPods at work? Is this a good way for companies to train? Read the Business Week article, "Spotlight on the Economy", and describe the advantages of using iPods versus other training systems.

18 comments:

  1. I believe that workers should be allowed to use iPods at work. If the iPods are not disturbing the customers or preventing the employees from getting work done, what's the harm. "...an increasing number of companies are leveraging this technology and using it as an effective training tool." Using iPods is a very economic and practical way of training people. Since most of the people in the country own an iPod, why not put the iPod to good use. Most iPods now a days have video and podcasts, you can use these different applications to your own benefit. By using iPods, the companies save time and money, because they don't have to take four hours out of their schedule in order to get people ready to work. Also, some people are very busy and might not have time to drive down to the workplace to have their training. With iPods, the employees have the ability to listen to the training podcasts, whenever they find the time most convenient. For some, the time most convenient might be two o' clock in the morning, for some it might be mid afternoon. "Some employers find the iPod to be an appealing training tool because of its convenience. Workers can listen to or view training material at their workstation or virtually anywhere when it's most convenient for them." The companies are also able to obtain more employees this way, they can train a broad range of people in little time.

    http://hr.blr.com/news.aspx?id=75060

    ReplyDelete
  2. I think iPods can be allowed at work in certain places, but should be banned in others. The fact that workers at Chuck E. Cheese can't learn what their job entails unless they have an iPod telling them how to? That's a bit sad and says a lot about what our job market is coming to. Education often times gets put on the back burner and now, simple jobs for teenagers are needing technology to teach their employees. It may be an effective training tool but are people really that busy at Chuck E. Cheese? Just another example of technology taking over human labor and in the times of our economy, the more jobs available the better. I think they should ditch the iPods and re-hire the person who trains the new employees. Maybe in a job market a bit more advanced iPods can be needed and used but come on, were talking Chuck E. Cheese here.

    With the case of using video iPods to create a digital tour of hospitals is being considered a great use in the health industry. I think this is a good use, helps doctors find their way around and can even store their patients medical records. I think depending on where and what your job is, the case is different every time.

    http://www.content4reprint.com/technology/electronics/great-uses-of-the-ipod-in-the-service-and-health-industry.htm

    ReplyDelete
  3. I don't think iPods are a very good way of training employees but they should be allowed at work. It is so general and not personal at all. For employees who need to ask a lot of questions or have difficulty using technology, this is a major disadvantage to them. Also, companies need to spend more money provinding the iPods and might not get the best staff because the training is so impersonal. Employees will be like robots and not know how to react in certain cases that the iPods didn't cover. On the other hand, it is very convenient and takes less work to train employees with iPods. It could save the company money by not paying for training time too. Either way both have many positves and negatives.

    ReplyDelete
  4. I agree with Lupita that iPods should be allowed in the workplace, but only for training purposes or other job related reasons. I do not think that If someone is on the clock and working that they should be able to listen to their iPods because it is unprofessional and people should be doing their job instead of listening to music or watching videos. Employees can use them during their break.

    "...devices can be distracting and interfere with employee communication because a co-worker or boss may feel iPod users are sending a signal that they are inaccessible."

    IPods could be very useful when training because, like Lupita said, it would save time and money.

    http://hr.blr.com/news.aspx?id=17801

    ReplyDelete
  5. Using iPods for training can potentially be good because they're so versatile. It's small and convenient in which if you forget how to do something, you can pull out the training iPod and watch/listen to instructions. Most restaurants, such as Chuck E. Cheese, have training videos that you only get to see once. With the iPod, you can listen and watch the training manual anytime, if you forget. Getting the iPod for training purposes is a good idea, but probably not the best either. If the employee takes it home and starts downloading music onto it, he can make it seem like he's trying to become a better worker, but really he's listening to Lil Wayne or Michael Jackson. Stating in the article "The Benefits and Dangers of iPods at Work", "...employers need to have proper policies in place to avoid potential legal liabilities associated with the use of such devices, says Price, a partner in the labor and employment law firm of Ford & Harrison LLP." If certain policies are enforce, I would be one hundred percent okay with the fact that companies use iPods to train employees.

    ReplyDelete
  6. I think workers should be allowed to use Ipods at work because it makes them focus into what they are doing. Where you can't use an Ipod is when you are in some meeting or a conference where you have to listen to the information provided. Ipod's can also be very helpful. Ipod's are used as a training tool right now in many businesses and they are a very economically based tool. Most Ipod's now have video and podcasts that you can upload and those videos could help you in your business. You can upload whatever you want and maybe it could be some meeting that you missed or something important like some news that you did not get to. I liked what Lupita said about how sometimes people can't get to a training workplace but with the Ipod employees can use it as a training tool and find out all the information in that meeting.

    "While some companies view employee use of iPods as a distraction, an increasing number of companies are leveraging this technology and using it as an effective training tool. They may provide iPods so employees can listen to directions on completing a particular task or watch a company video, according to attorney Terry Price".- The Benefits and Dangers of iPods at Work

    Ipod's are clearly a very handy tool for a business person who is involved with a lot of activities. If your boss is technology savvy then he can upload what went on in a meeting and then you can upload your Ipod if you missed that meeting. Ipod's benefit anyone and I encourage all businesses to have employyes use Ipod's for their business.

    "Some employers find the iPod to be an appealing training tool because of its convenience. Workers can listen to or view training material at their workstation or virtually anywhere when it's most convenient for them". -The Benefits and Dangers of iPods at Work

    According to a few sources, it seems that the iPod program has trained employees in a week in a half and now they all know how to get information that they could have missed. It seems like a great idea but the problem is if companies will allow it in their business and also if it does not serve as a distraction to their business.

    Sources: http://hr.blr.com/news.aspx?id=75060

    BusinessWeek Spotlight on the Economy: Ipod'ing at Work? Article

    ReplyDelete
  7. Nathalie1 & Sydney 1March 12, 2009 at 12:01 AM

    We feel that iPods could really benefit chain companies, business, and restaurants. They are a great way for companies to train because they are good for both the company and the workers. The company can pre-record the training sessions and upload them chronologically on the iPods and have them ready for the workers at any time and stored away, individually for each person. This could save the company money in the long run so they don't have to pay their employees for their training days and it could just be a mandatory part of the contract. Also, for the employees, they can have any part of the many things they need to remember at their job at their fingertips, and it can be accessed at all times. Also they can rewind, pause, fast forward, and replay any of the steps of training when ever thy want, and could get ahead or review with out holding up others or wasting the companies time. Workers should be allowed to use iPods in the work place as long as they don't interfere with their ability to do their job correctly. The iPod is and can be very helpful for all in the work place and is a new revolution in technology for all. WE use iTouch's in Economics for researching and internet and the same idea would tickle down into these companies. iPods are a cheaper way to do exactly what a live person could do, only digitally, and more often. They would save time and money for all and help the company be more competitive and updated with our changing world.

    ReplyDelete
  8. We believe that Ipods is very good for training employees since majority of the people have used an Ipod before. It would help make learning about the business a lot easier and less boring. This could also be a good financial move because if you could put most of the information in the Ipod it would remove the use of sending employees to training centers or seminars. But of course any good idea has its downsides with the loss of the ipods and more importantly not being able to train employees properly. You can never replace an actual person teaching you the craft of the business. We believe that employees should not be able to use ipods during work because there should be a attentiveness and professionalism when working at a business and using an Ipod just adds distraction. Using Ipods for training we believe is a good idea, and is a step toward adding technology into the workforce, but Ipods should not be used during work because of its distraction.

    ReplyDelete
  9. We believe that workers should be allowed to use ipods at work because it is a faster way to train workers without having someone else teach them. The workers can also rewind a part if they don't understand something and they can fast forward through the parts they already know. The disadvantage is that the trainees can't ask the ipod if they don't understand a point but they can always ask a co-worker if that happens. This method would save money because the person that would be training the employee would be working instead. Companies would also save money because they won't have to pay the employee during training. Another disadvantage like Justin said, is workers might upload music onto it and just listen to music instead of the training videos.

    ReplyDelete
  10. I dont think Ipods are a very effective way to train employes, I think its more effective to have them wath a short video, then give them hands on training. I do think Ipods should be allowed while your working so long as it does no interfer with your work. Maybe when your cleaning something it would be okay to listen to your music, but when your helping costumers you should definatly be focusing on the costumer. I don't think its neseccary to use Ipods to train emploies. There are mush simpler ways to train emploies, like using the company computer to play a training video.

    ReplyDelete
  11. I think it’s a little strange how companies are using Ipods in the workforce. Instead of DVDs, they are swapped with Ipods because it’s the 'hip' and 'efficient' thing at the moment. The problem is its really hip meaning its expensive. It may be efficient but the problem is companies are finding funds to pay for the "cool factor". This cool factor may either entice people to work for their company or just for plain necessity. I think that the need to replace everything with the newest item is a waste of money when a substitute works just as fine. Funds could be spent elsewhere, instead of 'revamping' something they already have. Ipods are easier to hack and harder to manage because there could be the case of stealing and not on task behavior. All and all I think Ipods being used in the work force is a unnecessary procedure taken by companies unless the company has an exuberant amount of funds to spend on such superfluous items.

    ReplyDelete
  12. I could not find the specific article called "Spotlight on the Economy" from Business Week. However, I can only imagine that iPods would not be very effective in regards to training employees. iPods are not allowed at school for a reason - as fun as they are, they can be a serious distraction. How would employees know if their trainees were training or listening to music or in the case of video iPods, watching a movie or something? So you'd watch a video or listen to someone talk about a specific job, but it's often a lot easier if someone was physically present to train you. If you had questions or were having trouble, the person could help you where the iPod could now. I think it would be better for everyone if iPods were used for entertainment outside of work.

    http://findarticles.com/p/articles/mi_m0EIN/is_2006_March_3/ai_n16089766

    ReplyDelete
  13. I think iPOD training devices are the way of the future. They are small portable devices that can store large amount of information, such as a hand book, or emergency contact info, and audio information, such as training info, and video which allows the people to watch the training video to see what must be done. Thats my opinion.

    ReplyDelete
  14. I think that using iPods as a training tool is a very interesting idea. It would replace the old introduction videos at orientation. I also really like the idea that there would be videos that instruct employees how to fix a machine if it breaks. But as much as I think that iPod video podcasts are the way of the future, I have more problems with then I have good things to say. First of all, when are the employees supposed to watch these videos? Watching them at work seems disruptive to the rest of the employees. Also when people are engrossed in watching a movie or listening on their iPods they seem to zone out, and lose focus to what is happening around them. Secondly, iPod are a luxury for some people, and since the article mentions that the videos are being used to train fast-food workers, not all people would be able to afford an iPod. Are the employees allowed to rent an iPod from the employer or do the employees have to have an iPod already?
    While I think that using iPods as a training tool would be a very protective is some situations, but as a whole I believe that it could be misused and distracting.

    ReplyDelete
  15. I think that ipods should be allowed for people to train because it helps them with memorization. The workers at Chuck-E-Cheese are trained to say something to all customers and just plain straight memorization might not work. iPods have always been a good memorization tool because what people hear on them, they tend to remember for a longer period of time. One of the main benefits of iPod use in my generation is that the more that you use an iPod, the more you can adapt the the multi-tasking that comes with it. Although the problems that could come up with allowing use of iPods at work is the inattentiveness that may result from the other features on iPods and now iTouches.

    ReplyDelete
  16. I agree with Lupita. Using ipods to be trained for jobs is not only conveniant, they can refer back to it later on if needed. Also, I think that if you are doing a job where no customer service is needed, ipods help you stay on track. I work at American Eagle and sometimes we have to do floorsets where we start at 9pm to 6am and have to re-do the whole store. Of course I am use to sleeping most of those hours so it is hard for me to stay focused and awake. I usually listen to my ipod and it definately helps me stay on task.

    ReplyDelete
  17. In my opinion, i think it depends on the job. Because if you work in a social job where you're talking to people constantly, then the iPod would distract you from actually working. Whereas, on the other hand if you're in an office I can see where you could get bored on get off task easily so an iPod could help.

    ReplyDelete
  18. I think using ipods as a training tool is a good idea. It would be really handy to go back and use it when needed. It can be time efficient and helpful in different ways.I think their are advantages and disadvantages also. I think that this technique can only be used at certain places. I believe people learn more from each other and it is more effective if training was hands on. I think for easy jobs like working at fast food places or Chuck E. Cheese it is fine but do they really need a video to show them what to do? If the job is more complex they should train the person by hands on method and have an ipod given so that they may reference back if they have any problems. Now if workers are using ipods at work to listen to music thats a different story. I do not think that should be allowed because it looks unprofessional and could potentially be a big distraction. How can one work efficiently with music playing in their ears?

    Source: "BuisnessWeek Spotlight on the Economy" Ipod'ing at work?? (p.314)

    "... the iPod program has shaved a week and a half from new-employee training times..."

    "And the portability of the iPod allows training to be done on the job"

    ReplyDelete